At MegansToys, we want you to be completely satisfied with your purchase. If you’re not entirely happy with your Busy Board, we’re here to help.

Returns:

• You have 30 dias to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Refunds:

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges:

• If you find that the item you received is defective or damaged, we are happy to exchange it for a new one. Please contact us immediately with details and photos of the product.

Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

• If you have any questions on how to return your item to us, contact us at itembox@sendmex.info or through our contact form on the website.

Note: Please note that personalized items may not be eligible for returns unless they are defective or damaged upon arrival.