Return and Refund Policy
Thank you for choosing MegansToys for your personalized toy gift! We aim to provide a seamless shipping experience for our valued customers.
Shipping Timeframes:
- For orders within the USA, we offer delivery within 4 to 5 business days. Please note that all orders are shipped from Canada.
- For international orders outside the USA, the estimated shipping time is between 9 to 14 business days. Rest assured, we provide a tracking number for your convenience throughout the entire shipping process.
Lost or Damaged Packages: In the unfortunate event that your package is lost or damaged during transit, we guarantee a refund or replacement. Your satisfaction is our priority, and we’re committed to ensuring your order arrives safely and securely.
Express Shipping: Should you require expedited shipping, we offer express service for an additional cost. Please contact our customer support team for more information on express shipping options.
Note: All shipping times are estimates and may vary depending on factors such as customs processing and unforeseen delays.
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to us at itembox@sendmex.info or through our contact form on the website.
Thank you for choosing MegansToys!