Returns: We offer a 30-day return policy from the date you receive your item. To be eligible for a return, your item must be unused, in the same condition as received, with tags, and in its original packaging. You must also provide proof of purchase.
Initiating a Return: To start a return, please contact us at support@megansToys.com. Items returned without prior authorization will not be accepted.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment.
Shipping Costs: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Incorrect Items: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and make it right.Exceptions: Certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Please contact us for specific inquiries regarding your item.