After Placing Your Order: Upon placing your order, you will receive an order confirmation sent to the email address provided. Please check your inbox and junk mail folders if you do not see it immediately.
Order Processing: All orders will be dispatched from our warehouse within 1-3 business days. During peak periods, please allow up to 5 business days for dispatch.
Incorrect Address: If you notice any errors in the address you provided, please email us immediately with the subject line ‘URGENT’ so we can correct it before shipping. Unfortunately, we cannot compensate for packages that fail to deliver due to insufficient address details.
Tracking Your Order: You will receive a shipping confirmation email along with a tracking number once your order has been shipped. Please allow 2-4 days for tracking information to update.
Estimated Shipping Times: Here are our current average shipping times in business days to the following countries:
- United States:
- Standard: 4-8 Days
- Express: 3-4 Days
- United Kingdom:
- Standard: 5-10 Days
- Express: 4-8 Days
- Australia:
- Standard: 7-14 Days
- Express: 5-11 Days
- Canada:
- Standard: 4-8 Days
- Express: 2 Days
- Rest Of The World:
- Standard: 6-10 Days
Shipping Origin: We operate as a small business based in Canada.Lost or Stolen Orders: MegansToys does not accept responsibility for lost or stolen items confirmed as successfully delivered by the courier. We do not reimburse or replace such orders reported as lost or stolen.